The one where I'm too depressed about work to come up with a proper title..

My team leader mentions I've been quiet lately..

Somehow I don't think it's appropriate to correct her and say I'm not quiet, I'm depressed.

I'm depressed that I have to deal with idiots like the following..

(Just remember I do tech support for a program)

Cust: I've saved a file to my computer and I can't find it.
Me: Um.. you've called XYZ support, can I help you with XYZ?
Cust: I've saved a file to my computer and I can't find it..
Me: :thinking: how can I politely tell this guy to fuck off cause it's got nothing to do with my job??
Cust: Can you help me find the file?
Me: I don't really know about the system you are running there, maybe you should call your internal support, or trying using the windows search function.. *sighs*
Cust: Oh.. ok..
Me: GOODBYE!

ARUGH!! Are people that lazy and stupid that they just call the first number they have in speed dial regardless of the problem??

And..

Cust: If I sent in a file with some payments, can I can cancel some of the payments.
Me: Sure, let me transfer you to the file processing department to get those canceled.
Cust: Oh.. I haven't sent the file yet, but there are some payments I want to cancel, so can I do that after I send the file in?
Me: Um, wouldn't it be better if you recreated the file with those entries removed, THEN send the file in?
Cust: (whiney voice) Oh, but I don't want to go back and recreate those files..
Me: Ok, send the file in, call us, or call the department that process the files and get the entries removed.. they will probably also want you to fax in the request on the company letterhead with signatures of the account holders.
Cust: ok.. I'll recreate the file then..

GRRRL! Why didn't you listen to me in the first place you stupid lazy woman!

TGIF and I am FINISHED FOR THE DAY!

The one where the stupids attack..

Urgh... it's the first few days back after the holidays..
and all that alcohol consumed must have killed off a whole bunch of brain cells..

Not that they had that many to begin with..

Some classic one liners from today...

Cust: It's saying invalid authorisation code, what does that mean?
Me: You are typing in an invalid authorisation code, type the right one in.
Cust: Oh, okay.

Cust: It's telling me it can't log me on because I'm already logged on.
Me: Are you already logged on?
Cust: Oh yes, I am.

Cust: It's saying it can't connect because there is no dial tone..
Me: did you check and see if you had a dial tone?
Cust: err no...
Me: oO.. so lets check it then..
Cust: Oh.. I'm not getting a dial tone..
Me: Call your phone service provider then, bye.

Urgh.. *stab stab*