The one where I start posting again..

I have been trying really really hard not to let this job get to me,
I've been trying hard to practice patience, understanding, and empathy.

I think I will have to admit defeat.

Also, I think I should be able to reply with "no, are you having a stupid day?" to those customers to test my patience and then have the nerve to ask "are you having a bad day" when I start giving out instructions through gritted teeth to stop myself screaming at them.